Return Policy
Thank you for shopping at Royal Bubs n Tots. We are committed to ensuring your satisfaction with every purchase.
General Return Policy
Sale and Discounted Items: There are no exchanges, refunds, or store credit given on items purchased on sale, unless they are faulty. All items in our Outlet are final sale.
Pre-orders and Special Orders: We do not accept returns, exchanges, or cancellations on pre-ordered or special order items.
Change of Mind: For returns due to a change of mind, we offer exchanges or store credit only. The item must be unused, in its original packaging, and in resalable condition. Returns must be within 14 days of purchase. (We don't exchange any underwear, nursing products for hygiene reasons)
Faulty Items: If an item is deemed to be faulty, please contact our store within 7 days of delivery to arrange a replacement, repair, or refund as per the warranty policy.
Lay-By: Cancellations of lay-bys are subject to a 20% fee of the total sale purchase.
Insurance Quotes: Insurance quotes have a fee of $100. Quote cancellations are 100% non-refundable.
Third Party Finance Fees: Any fees charged to Royal Bubs n Tots from third-party finance companies due to circumstances outside our control must be paid by the customer if a sale is not finalized.
Store Credit: Store credit notes issued have no expiry date.
Returns Procedure
All returns should be addressed to:
Royal Bubs n Tots
47-55 Talbragar Street
Dubbo NSW 2830
Please contact our store at 02 6882 9565 prior to returning any items for exchange or store credit due to a change of mind.
When returning items, include the name, phone number the order was made under, and invoice number provided by our store.
Legal Terms
All returns and exchanges are subject to inspection and approval by Royal Bubs n Tots.
Customers are responsible for return shipping costs unless the item is faulty.
Contact Us
If you have any questions about our return policy or need assistance, please don't hesitate to contact us.
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Royal Bubs n Tots’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘Royal Bubs n Tots’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 47-55 Talbragar Street, DUBBO, NSW, 2830. Our ABN is 79471729896. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
This privacy policy sets out how we use and protect any information that you give us when you use this website.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
What we do with the information we gather
We require this information to understand your needs and provide you with a better service and in particular for the following reasons:
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
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